Privacy Policy

Privacy Policy

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE PRIVACY POLICY LAST UPDATED September 28, 2024


This privacy notice for Cherry Up GmbH (“Company,” “we,” “us,” or “our”) describes how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at cherryup.de or any other website of ours that links to this privacy policy;

• Download and use our applications or any other software we may provide that links to this privacy policy;

• Engage with us in other related ways, including but not limited to client services, sales, marketing, or events.

We understand the importance of privacy and are committed to protecting your personal information. By using our Services, you agree to the terms of this privacy policy. If you have any questions or concerns, please contact us at info@cherryup.de.

1. What Information Do We Collect?

Personal Information You Disclose to Us

  • We collect personal information that you voluntarily provide when you register, express an interest in obtaining information about our services, engage in our activities, or contact us.

  • Personal Information Provided by You: The personal information we collect depends on your interaction with us, the services you use, and the choices you make. This may include:

    • Full Name

    • Email Address

    • Physical Address

    • Contact Preferences

    • Billing Information

    • Payment Data: If you make purchases, we may collect payment data necessary to process payments.

If you provide us with details of third parties (e.g., your customers’ data), you are responsible for ensuring that you have their consent to share such information with us.

Information Automatically Collected

  • We automatically collect certain information when you visit, use, or navigate our Services, including:

    • Log and Usage Data: Service-related, diagnostic, usage, and performance information.

    • Device Data: Information about your device, including IP address, hardware model, browser type, etc.

    • Location Data: Location data may be collected based on your IP address, device settings, or direct input.

2. How Do We Process Your Information?

  • We process your personal information for various purposes, depending on how you interact with our Services, such as:

    • Account creation and management

    • Service delivery and fulfillment

    • User support

    • Administrative communications

    • Marketing communications (with your consent)

    • Security, fraud prevention, and analysis

    • Legal compliance

3. What Legal Bases Do We Rely On to Process Your Information?

  • Depending on your location, we may process your information based on:

    • Consent (when you have given specific consent)

    • Performance of a Contract

    • Legitimate Interests (e.g., marketing, service improvement)

    • Legal Obligations

    • Protection of Vital Interests

4. When and With Whom Do We Share Your Personal Information?

  • We may share your information in specific situations and with the following categories of third parties:

    • Vendors, Consultants, and Service Providers: Who perform services on our behalf (e.g., payment processing, data analytics).

    • Business Transfers: During mergers, acquisitions, or asset sales.

    • Affiliates and Business Partners: With entities under common control or our partners in offering specific services.

    • Other Users: When interacting in a public forum or when using certain features of our Services.

5. Do We Use Cookies and Other Tracking Technologies?

  • Yes, we may use cookies and similar tracking technologies to collect and store your information. You can manage cookie preferences through your browser settings.

6. How Long Do We Keep Your Information?

  • We retain personal information only as long as necessary for the purposes outlined or as required by law. When it’s no longer needed, we securely delete or anonymize it.

7. Security of Your Information

  • We have implemented appropriate technical and organizational security measures to safeguard your information. However, no data transmission over the internet can be guaranteed to be 100% secure. You use our Services at your own risk.

8. Collection of Information from Minors

  • We do not knowingly collect data from or market to children under 18 years of age. If we become aware of any such data, we will promptly delete it.

9. Your Privacy Rights

  • Depending on your location, you may have the right to:

    • Request access to your information

    • Request correction or deletion

    • Restrict or object to processing

    • Request data portability

    • Withdraw consent (if previously provided)

To exercise these rights, please contact us at info@cherryup.de.

10. Account Information

  • To review, modify, or delete your account information, contact us using the details provided below. Upon request, we will deactivate your account but may retain certain information for legal compliance, fraud prevention, or troubleshooting.

11. Cookies and Similar Technologies

  • Most web browsers are set to accept cookies. If you prefer, you can set your browser to remove or reject cookies, though this may impact some features of our Services.

12. Updates to This Privacy Policy

  • We may update this privacy policy as needed to stay compliant with relevant laws or reflect changes in our practices. The “Last updated” date will be amended accordingly.

13. How to Contact Us

  • If you have any questions or comments about this privacy policy or wish to exercise your privacy rights, you can contact us at:

Email: info@cherryup.de

Postal Address:

Cherry Up GmbH
Hainerbergweg 23
61462 Königstein im Taunus
Germany